ADVISORY Network Operation Quality Service
"In Service Providers Multi-Vendor Multi-Technology, Overall
in-House Taracking and Correlation Among Various issues is usually a Burden"
While each vendor may present its own tracking and quality assurance mechanism, the overall in-house tracking and correlation among various issues is usually a burden.
Time-to-resolve is directly impacted due to absence of all vendors or proper problem diagnosis from the first place. Network Performance and network availability is usually impacted hence the Service Provider revenue and ROI
Seamless service to “Service providers”
A.NOQS provides a seamless service to Service providers addressing most of the previous issues and adding more excellence to day to day operation within a hectic Service Provider Operation Environment.The Service has many elements and relies on highly qualified resources and a well-structured approach to deliver a state of the art quality service.A.NOQS ensure ADVISORY becomes the trusted operation advisor to the service Provider Operation Team. Responding to day to day needs as well as providing the various level of reporting and trending to enhance the decision making process.
Monthly ‘ORM’ Operations Review Meeting to discuss/analyze:
ADVISORY, utilizes NetViz, a leading multi-layer, multi approach documentation software.
NETWORK: Disaster Recovery –Backup
Ensures various backup mechanisms activation via different scripts and tools to benefit from/activate all possible backup features available in the different protocols (i.e. in IP: HSRP, routing protocols, MPLS TE…) "Backups That work"
NETWORK: Disaster Recovery –DRP
NETWORK: IP Network Audits
Network Audit will be triggered by major network events like mega upgrades or before introduction of major changes
NETWORK: Network Audits
Initial Findings Report:
Lists all possible ways to minimize the IP network convergence time after any failure detection once achieved; its reflection on the availability of the different services (especially the voice service) is tremendous. In other words; it is the service restoration time.
It integrates all available failure detection features from the different layers to minimize the overall failure detection time and failure recovery time.
Refers and links all failures to a certain root cause, indicating how to work-around, recover and permanently solve the underlying issue.
Includes thorough analysis for the different traffic patterns indicating normal and suspicious behaviors.
Proactively predicts failures and finds ways to avoid them.
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